Customer Care

Thank you for choosing to invest in a unique product. We know the candle market is wide and varied and we are grateful you appreciate our thoughtful approach to telling a story that meshes the old with the new. We highly value our customer relationships and will do our very best to make sure your shopping experience with Frankfort candle company is a positive one!

Privacy & Safety



Rest assured...Guarding the privacy and safety of your data is very important to us.

We do not transfer your information to third parties in exchange for money and we will not do so. Bad guys are tricky! They may pretend to be us to trick you into giving them your data. Don’t get tricked, we will never ask you for your password, whether in email, on line chat, phone call, or in person.



Always burn candle within sight, away from drafts and out of reach of children and pets.  

Burning Instructions:
Trim wick to 1/4″  before lighting. Keep candle free of any foreign materials including matches and wick trimmings, Only burn the candle on a level, fire-resistant surface. Please beware vessel could get hot when it is burning. Do not burn the candle for more than four hours at a time.

Stop use when only 1/4″  of wax remains.


Wholesale Inquiries

Please visit 

to purchase wholesale product. 

Thank you for your interest!


Payment Methods

- Credit / Debit Cards